1. Introduction

Zielaan, accessible via www.zielaan.nl, respects your privacy. In this policy we explain what data we collect, what we use it for and what rights you have. We process personal data in accordance with the General Data Protection Regulation (GDPR).

2. What data do we collect?

  • Account data: name, email address and password (stored encrypted)
  • Contact data: name, email address and message when you contact us
  • Usage data: exam results, progress and purchased packages
  • Technical data: IP address and browser information for security

We do not store payment data such as credit card numbers. Payments are securely processed by external payment providers.

3. What do we use your data for?

  • Creating and managing your account
  • Processing payments and managing subscriptions
  • Tracking your exam results and progress
  • Answering your questions and requests
  • Securing our website and services
  • Improving our website based on anonymous statistics

4. Sharing with third parties

We only share your data when necessary for our services, for example with payment processors and services that secure our website. We never sell your data to third parties.

5. Emails

We only send you emails related to your account, such as verification, password recovery and purchase confirmations. We do not send marketing emails.

6. Retention periods

We do not store your data longer than necessary. Account data is retained as long as your account is active. Payment data is retained for 7 years in accordance with legal retention obligations.

7. Your rights

Under the GDPR you have the right to access, correct, delete or restrict the processing of your data. Please contact us at [email protected]. We will respond within 30 days.

8. Security

We take appropriate measures to protect your data against unauthorized access, loss or misuse.

9. Cookies

We use cookies for the functioning of the website and remembering your preferences. Read our Cookie Policy for more information.

10. Changes

We may update this policy from time to time. The most current version can always be found on this page.

11. Contact

For questions about this privacy policy: